Do I have to pay any customs charges on my Order?

All our orders within the UK are free of any extra customs charges.

Any order that is shipped outside of the United Kingdom to the EU or Rest of The World might be subject to customs charges on receipt of the goods.

It is the responsibilty of the customer/buyer to check with their country BEFORE ordering if they will have to pay any charges.

DMB will not refund ANY charges made by customs. 

If any item is returned to us as a result of customs charges not being paid or refused due to this, we will NOT refund shipping charges and the customer will be charged the shipping costs again if required.



Was this answer helpful?

11 people found this helpful

Ask us a question

Still can't find the answers you are looking for? Fill in the form below and we'll get back to you as soon as possible.